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Customer documents
Rigaku is dedicated to our customers and their research activities.

Together with our training classes, demonstrations and our strong service team, Rigaku is always willing to go the extra mile for our customers.

If there are any questions, concerns or general advice, please feel free to contact anyone at Rigaku.

We always have time to listen.

 
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Customer downloads

To access any of these customer documents requires a Customer ID and password. If you don't have a Customer ID, request one by sending e-mail to webmaster@Rigaku.com, specifying the type of Rigaku equipment you currently own and operate. 

Cryogenics

  • Low temperature system maintenance guide (HTML)
  • X-stream 2000 (pdf, 5.4 MB)
  • X-stream 2000 (with warm flow) (pdf, 5.1 MB)
  • X-stream 2000 (Pulse Tube Cold Head) (pdf, 2.0 MB)
  • X-stream (pdf, 7.8 MB)
  • Maintenance schedule for X-stream systems with Jun-Air compressors (HTML)
  • Maintenance schedule for X-stream systems with Kaeser compressors (HTML)

Detectors

Generators

Optics

Semiconductor metrology

Software

  • CrystalStructure™ 3.0 documentation (pdf, 2.2 MB)
  • Director Getting Started Guide -- Automatic and Manual Modes (PDF document)
  • Director Quick User Guide (PDF document)
  • Director and CrystalClear Adding New Users (PDF document)
  • d*TREK® documentation (pdf, 300 KB)
  • WinAFC documentation (pdf, 9.3 MB)
  • HKL/denzo R-AXIS Tutorial and files
  • IRIX SAMBA installation and operation guide (pdf,11 KB)
  • XG control software (HTML)
  • Source code to read Rigaku-format images (HTML)
  • CrystalClear™ (reference: CrystalClear: An Integrated Program for the Collection and Processing of Area Detector Data, Rigaku Corporation, © 1997-2002.)
    • CrystalClear v 1.3.0 documentation (pdf, 10.4 MB)
    • CrystalClear v 1.2.2 documentation (pdf, 8.9 MB)
    • Quick Start: Data Collection with CrystalClear (pdf, 57 KB)
    • Quick start: TwinSolve (CrystalClear version 1.3.5) (pdf, 11 KB)
    • CrystalClear/d*TREK reminders to try when you do not want to read any manuals
      • MSCServDetCCD configuration File Options (HTML)
      • MSCServDetRAXIS configuration File Options (HTML)
      • Changing the CrystalClear dongle serial number (HTML)

XRD

XRF

Other

  • ACTOR pin specifications (pdf, 680 KB)
  • Lysozyme crystallization procedures (HTML)
  • Myoglobin crystallization procedure (HTML)
  • Thaumatin crystallization procedure (HTML)
  • Glucose Isomerase crystallization procedure (HTML)
  • Trypsin crystallization procedure (HTML)
  • Ammonium Bitartrate crystallization procedure (HTML)
  • NBS111 Handbook (Radiation Safety for X-ray Diffraction and Fluorescence Analysis Equipment) (pdf, 150 KB)