"I have found the Rigaku XRF staff to be remarkably concerned about the function of the ZSX in my lab, as well as extremely responsive to my needs. On issues as simple as the location of a certain function in the software and as complex as the inevitable hardware problem, the staff is very willing to work with me. I fully expected to receive a lower level of support from Rigaku when my service contract expired. I am pleased that this didn't happen; they have responded to my questions and helped with every situation that has arisen. One XRF staff member, Al Martin, has even solved problems for me via telephone in airports between flights. I truly appreciate this quality of service."

—Nancy J. McMillan, Ph.D., AOJN
Geological Sciences Dept.
New Mexico State University