Field service

Rigaku sustains high-quality customer service through personal accountability and professional commitment to you and your research endeavors using your Rigaku equipment. We do this with expertly trained, regionally located service personnel backed by in-house staff, engineers and scientists.

Call our service help desk:

  • General: 1-888-362-2324 (answered 24/7) [281-362-2300 x 132]
  • European-based single crystal customers: +(44) 1732 765 008

or contact us via the web:

Our in-house service personnel and application scientists back our field service force; we are ready to serve you.