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Field Service Engineer (North UK)

Rigaku Europe S.E. has a position open for a Field Service Engineer. This position will involve the installation, maintenance and repair of Analytical X-ray Equipment, X-ray HV Power Supplies, X-ray Detection Devices, Automation Devices, CCD Cameras, Cryogenic Equipment and other related devices. This position requires a significant travel Monday to Friday (typically +75% on site)

Qualifications:

  • Electronics / Engineering qualification (or equivalent training minimum)
  • Valid Driver’s License
  • Valid Passport    
  • Previous Service Experience would be highly desired.
  • Previous SCX / XRD / XRF would be an asset

Responsibilities:

  • Based North UK (less than 1 hour from major airport) but travel to customer locations throughout the EMEA region to maintain customer Analytical X-ray Equipment and associated devices.
  • Troubleshoot and repair Electronic and Mechanical problems of Analytical X-ray Equipment.
  • Install and modify system software as needed 
  • Customer telephone assistance for preliminary troubleshooting and diagnostics
  • Perform Customer training on the alignment and use of their Analytical Systems
  • Complete installations of X-ray Generators, Optics, Detection Devices and Cryo systems
  • Complete and submit a weekly report to the service manager of all customer problems.
  • Complete and submit Service Reports using Rigaku service database on all service work performed
  • Maintain and update Customer Profiles as changes occur to customer equipment
  • Complete and submit weekly expense reports to the service manager
  • International travel to Rigaku’s factories in Japan, USA and other locations may be required for training

Compensation commensurate with experience.

Covering letter and CV should be sent to: rese-jobs@rigaku.com