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Field Service Engineer, Semiconductor (m/f/d) (Neu-Isenburg, Germany)

DEPARTMENT: Semiconductor Service Division  
Field Service Engineer, Semiconductor (m/f/d)
LOCATION : Neu Isenburg, Germany  
European Service Manager 


Rigaku Europe S.E has a position open for a Field Service Engineer to support our customers in the Semiconductor Metrology Industry. This position will involve the installation; maintenance and repair of Analytical X-ray Equipment, XRR measurement tools, Thin Film measurement tools, Wafer Analyzers, X-ray HV Power Supplies, X-ray Detection Devices, Automation Devices, CCD Cameras, Cryogenic Equipment and other relate devices. This position requires a large amount of travel Monday thru Friday with the possibility of some weekend and holiday work.  

Primary Duties and Responsibilities  (Additional duties may be assigned)   

  • Travels to customer locations within Germany and occasionally beyond to install, service and maintain Rigaku equipment and associated devices. (typically 75% away from home)
  • Troubleshoot and repair electronic and mechanical problems of customer equipment.
  • Install, upgrade and maintain system software.
  • Troubleshoot issues both onsite and by remote communications.
  • Provides customer with phone assistance and remote online.
  • Perform customer training on the alignment and use of their systems.
  • Completes and submits service reports on all service work performed.
  • Maintains and updates customer profiles as changes occur to customer equipment.
  • Diagnoses and solves mechanical, electrical and software related problems involved in the operation of the product.
  • Uses schematics, wiring diagrams, and verbal and written instructions to install and assemble products.
  • Ability to work in a clean room environment.

Qualifications / Requirements

  • Ideally 3+ years' experience in the use and maintenance of semi’ x-ray systems.
  • Degree in Electronics Engineering (or equivalent training minimum)
  • Experience in the maintenance and repair of electronic and mechanical systems.
  • Excellent written and verbal communication skills.
  • Willingness to travel, and be away from home extensively (75% + )
  • No restrictions on travel within EMEAI and internationally.
  • Full clean driving license
  • Location – Neu Isenberg, Germany

Compensation Package

  • Company car
  • Pension
  • Discretionary bonus
  • Laptop, cell phone

We are looking forward receiving your application at:

For additional information, please contact us at the same e-mail address.